Help Protect Yourself Against Identity Theft

Person holding a debit card next to a laptop at coffee shop
There are endless types of fraud out there, and consumers have to be alert and conscientious. Identity theft (and scams) can occur when someone’s information is stolen — both physically and online.

 At SLCCU, we communicate with our members in a variety of ways. Please know…

  • We will never ask for your personal account information including your account number, Online Banking password, or other account information by calling, texting, or emailing you.
  • We will never send you an email directing you to a website to verify any of your personal or account information for any transaction
  • SLCCU staff members will never ask for your password or personal identification number (PIN) to any of our Credit Union services.
  • Before taking action on any suspicious activity that references your membership with SLCCU, please call us directly to speak with a Contact Center representative.

The key to avoiding becoming a victim of identity theft and scams is to take the necessary precautions to protect yourself. Here are a few tips to help you along the way:

  • Monitor your financial accounts and transactions for fraudulent activity; Take advantage of Online Banking.
  • Request a copy of your credit report each year from  Or reach out to the major credit reporting agencies:
    • Equifax®: 1-888-766-0008
    • Experian®: 1-888-397-3742
    • TransUnion®: 1-800-680-7289
  • Never offer personal or account information over the phone without verifying the caller’s identity or respond to an email, phone call or text asking for confidential information.
  • Invest in a credit monitoring service.
  • Balance your checkbook and verify all account and credit card statements as soon as they arrive.
  • Keep all checks, credit and debit cards in a safe place.
  • Don’t write your PIN on your credit or debit cards, or leave them in your wallet for thieves to find.
  • Invest in a personal shredder. This is your first line of defense. Shred checking and credit card statements, cancelled checks, pre-approved credit card offers, or anything with your personal information on it before disposal.
  • Consider paying all of your bills electronically with online bill pay.
  • Notify your financial institution immediately if you notice potentially fraudulent activity on your account.

Your identity is one of the most valuable possessions you own. You owe it to yourself to protect it. Click here for more information.

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