Join Our Team

St. Louis Community Credit Union is strong, vibrant, and growing — and so is our team. Become part of our giveback today.

CURRENT OPENINGS: 


Teller 

Overview:

St. Louis Community is more than a credit union. As a Community Development Financial Institution (CDFI), we exist to serve communities through financial hope and inclusion.
We’re looking for excellent people to be part of our giveback. We are committed to hiring in the neighborhoods we serve, and we recruit and retain people of all backgrounds to help meet the financial services needs of our members and our community.
If you have a great work ethic, motivation to excel and a desire to serve, come grow with us. You’ll find more than a job here. You’ll find a passion and a career. Are you ready to make a difference? Apply today!
St. Louis Community Credit Union is an Equal Opportunity Employer.

Job Summary: Teller (Spanish/Bilingual a plus)

Tellers assist members in person, by phone and mail with specific account requests. They are responsible for managing an assigned cash drawer with accuracy and are expected to be in balance at the end of each workday. Tellers should have a working knowledge of the products and services offered by the Credit Union and are responsible for discovering opportunities to serve each member they assist. They will also assist Branch Managers/Assistant Branch Managers with assigned duties.

Essential Functions

  1. Process members’ financial transactions; including deposits, cash/check withdrawals and loan payments/advances; sell negotiable instruments; transfer funds for members as directed; complete wire transfers; assist members in activating and pinning, deactivating and reordering debit cards; complete all other transactions as requested.
  2. Verify member identification according to guidelines to avoid fraudulent transactions.
  3. Receive share drafts/checks, verify proper endorsement and determine appropriate check holds.
  4. Complete all transactions with accuracy.
  5. Balance currency, coin, checks and negotiable instruments at the end of the workday to ensure balancing accuracy.
  6. Based on assignment, balance ATMs, verify and post night deposit transactions, balance and process check batches for proper clearing and process transactions received through the mail.
  7. Manage cash load to ensure cash and vault drawers are within acceptable limits.
  8. Make a concerted effort to solve members’ issues and concerns.
  9. Counsel members on account questions relating to deposit products, loans and services offered at the Credit Union.
  10. Serve each member with courtesy and respect at a level consistent with our 4 Steps to Extraordinary Service.
  11. Discover opportunities to serve every member assisted by offering products and services that meet their needs and enhance their personal finances.
  12. Strictly adhere to all safety and security procedures, including opening and closing the offices.
  13. Uphold the highest standard for keeping member and Credit Union business strictly confidential.
  14. Understand and comply with all state and federal regulations and laws. Ensure compliance with all governing regulations especially the Bank Secrecy Act requirements. Bank Secrecy Act knowledge will be determined by the employee’s position and responsibility. 
  15. Be knowledgeable of and adhere to all guidelines specified under internal audit control policies and procedures.


Each employee of St. Louis Community will be held to and accountable for each of the areas outlined in our “ACT” plan listed below:

 Accountable

  • Reliable: ready to work at scheduled times
  • DWYSYWD: do what you say you will do
  • Responsible: perform job duties accurately, on time and within budget; don’t pass the buck when something goes wrong
  • Resourceful: run it like you own it (use CU resources wisely)
  • Avoiding actions that warrant a write-up

 Compliant

  • Adhere to all Credit Union policies and procedures
  • Have a strong attention to detail to avoid repeated errors and errors due to blatant negligence

 
Teammate

  • Supportive: help your co-workers succeed
  • Cooperative: work together, not in isolation (together, everyone achieves more)
  • Golden Rule: treat others the way you want to be treated
  • Attitude: help create a friendly and positive atmosphere wherever you are
  • Have no negative internal survey reports

 Additional Responsibilities:         

  1. Replenish forms in the work area. 
  2. Complete special projects and miscellaneous assignments or functions as required and/or assigned.

  

Qualifications

  1. High school education or sufficient technical/trade/business school classes. One (1) year previous teller experience preferred but not required.
  2. Must be able to lift 10-30 pounds and reach above head to move files if necessary.
  3. Experience in handling large cash amounts.
  4. Basic computer skills and working knowledge of office equipment (copy machines, scanners, etc.).
  5. Clear, concise oral and written communication skills for member transactions by phone or in person.  

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, talk and/or hear. The employee must be able to lift and/or carry cash drawers, bags of coins, boxes of checks, receipt and envelopes up to 30 pounds. The employee is also required lift, carry, reach above shoulders, stoop pull, and bend while stocking teller supplies. The employee must occasionally drive from his or her home office to different branches.

Benefits

• Medical, dental and vision insurance
• Ancillary life insurance
• Matching 401(k)
• Pension
• Paid vacation time, personal days plus federal holidays
• Competitive pay
• Paid training
• Opportunities for career growth (promoting from within)

Member Service Representative

Job Summary:

Provide an environment of excellence for our members, our employees and our community. Build and maintain strong member relationships through the use of member service and selling skills. Receive and process membership, loan and checking applications, open new services, complete routine teller transactions and counsel members on other financial services.  

Essential Functions

  1. Build and maintain strong member relationships consistently serving using DOTS (Discovering Opportunities To Serve) whenever assisting members.
  2. Deliver an excellent service experience to the members by consistently having a friendly demeanor, sense of urgency, willingness to assist the member whenever needed, ensuring all issues and requests are resolved promptly, thoroughly and to the member’s satisfaction.
  3. Provide education on appropriate products or services (i.e., shares, checking, certificates, IRA’s, loans, ATM/Debit cards, Virtual branch, Internet banking, audio response etc.): and counsel members on the benefits of credit union products and services.
  4. Accurately process various account requests, including, but not limited to opening new accounts and services, disputes, stop payment requests, debit card reorders, address change requests, account transfers, requests for account ownership changes, closing accounts, etc.
  5. Process loan requests (take complete applications, answer underwriting questions, obtain and verify requested documents) and prepare loan documents as authorized.
  6. Deliver loan decisions with respect and dignity regardless of the outcome. Counsel members on alternatives that best meet their financial situation.
  7. When closing loans, ensure the member is familiar with all terms, conditions, disclosures and collateral securing the loan.
  8. Consistently meet and/or exceed assigned goals.
  9. Recommend changes to policies and procedures to a Branch Manager/AVP of   Branch Operations to ensure superior member service and efficiency of operations is maintained.
  10. Keep all members and credit union business strictly confidential.
  11. Knowledge of and adherence to all guidelines specified under internal audit and quality control policies and procedures.
  12. Understand and comply with all state and federal regulations and laws. Ensure compliance with all governing regulations especially the Bank Secrecy Act requirements. Bank Secrecy Act knowledge will be determined by the employee’s position and responsibility.


Each employee of St. Louis Community will be held to and accountable for each of the areas outlined in our “ACT” plan listed below:

Accountable

  • Reliable: ready to work at scheduled times
  • DWYSYWD: do what you say you will do
  • Responsible: perform job duties accurately, on time and within budget; don’t pass the buck when something goes wrong
  • Resourceful: run it like you own it (use CU resources wisely)
  • Avoiding actions that warrant a write-up

Compliant

  • Adhere to all Credit Union policies and procedures
  • Having a strong attention to detail to avoid repeated errors and errors due to blatant negligence.

Teammate

  • Supportive: help your co-workers succeed
  • Cooperative: work together, not in isolation (together, everyone achieves more)
  • Golden Rule: treat others the way you want to be treated
  • Attitude: help create a friendly and positive atmosphere wherever you are
  • Having no negative internal survey reports

Additional Responsibilities:

  1. Provide assistance to fellow employees to enhance their ability to provide continuous, quality member service.
  2. Provide training and assistance to other Member Service Representatives.
  3. Keep work area clean and free of clutter or waste to project a professional appearance.
  4. Complete special projects and miscellaneous assignments or functions as required or assigned.


Qualifications:

  1. High School diploma or equivalent business experience
  2. At least one year of experience in Credit Unions or other financial institutions is preferred; working knowledge of credit union consumer lending policy is preferred.
  3. Must have basic reasoning and problem solving skills.
  4. Ability to take responsibility for continuous member service and participate in a team effort to provide efficient service and meet member needs.
  5. Must be able to work with minimal supervision and be flexible and dependable with a professional appearance.
  6. Must be accurate and detail oriented, knowledgeable about computer systems as it relates to loans, new accounts, and general credit union inquiries.
  7. Must have exceptional interpersonal relationship skills; be clear and concise in oral/written communication.
  8. Must be enthusiastic, self-motivated, team player and member service oriented in attitude and performance and amiable personality.


Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and/or hear. The employee must occasionally lift and/or carry up to 30 pounds. The employee must occasionally drive from his or her home office to different branches. 

Assistant Branch Manager

Job Summary 

Provide support for day-to-day operations of branch including opening and closing of the office and for backup coverage for Branch Manager, teller and member service area. Assist with training and technical support for Specialists, MSRs and tellers. Assistant Manager acts as a role model for other team members in the branch. Build and maintain strong member relationships through the use of excellent member service and selling skills.  Must maintain the flexibility to adjust work hours due to unforeseen problems and absences.  Has a thorough knowledge of all services offered by the credit union. Exercises discretion and independent judgment with respect to matters of significance.

Essential Functions and Additional Responsibilities

  1. Responsible for opening and closing office in compliance with established safety/security procedures.
  2. Has the authority to enforce disciplinary action in absence of the Branch Manager.
  3. Proficient in all facets of member services and teller functions. (See Member Service Representative and Teller job descriptions).
  4. Maintains highest standards in compliance of all regulator requirements set forth of credit Union operations.
  5. Responsible for maintaining the quality and completion of daily tasks, duties, and work.
  6. Assist members and team members in a professional manner, effective and efficient in answering questions, problem solving and determining the needs of our members. Capable and effective in handling difficult members and complex situations.
  7. Completion of daily tasks which includes:
    • Process all reports that are required by the Accounting department.
    • Assist in daily/monthly scheduling of team members
    • Balance vault cash and teller drawers.
    • Order vault cash from bank and sells cash to bank
    • Ability to audit teller cash drawers.
    • Use proper General Ledger accounts.
    • Assist Manager in teller cash drawer audits.
    • Verify large currency transaction reports submitted by tellers.
    • Assist tellers if they do not balance.
  8. Achieve personal, branch, and corporate goals while ensuring service is being provided by entire team according to credit union standards and expectations.
  9. Oversee maintenance and general upkeep of the building externally and internally including office equipment and branch operational needs.
  10. Understand and comply with all state and federal regulations and laws. Ensure compliance with all governing regulations especially the Bank Secrecy Act requirements. Bank Secrecy Act knowledge will be determined by the employee’s position and responsibility. Also, maintains highest standard in compliance of all regulatory requirements set forth of credit union operations.
  11. Other assigned special projects, miscellaneous assignments, functions or duties as deemed necessary by the Branch Manager or AVP of Branch Operations
  12. Each employee of St. Louis Community will be held to and accountable for each of the areas outlined in our “ACT” plan listed below:

Accountable

  • Reliable: ready to work at scheduled times
  • DWYSYWD: do what you say you will do
  • Responsible: perform job duties accurately, on time and within budget; don’t pass the buck when something goes wrong
  • Resourceful: run it like you own it (use CU resources wisely)
  • Avoiding actions that warrant a write-up

Compliant

  • Adhere to all Credit Union policies and procedures
  • Having a strong attention to detail to avoid repeated errors and errors due to blatant negligence.

Teammate

  • Supportive: help your co-workers succeed
  • Cooperative: work together, not in isolation (together, everyone achieves more)
  • Golden Rule: treat others the way you want to be treated
  • Attitude: help create a friendly and positive atmosphere wherever you are
  • Having no negative internal survey reports

Qualifications

  1. High School diploma or equivalent business experience.
  2. One-year credit union experience or other supervisory experience preferably in a financialinstitution.
  3. Must have congenial attitude and amiable interpersonal relationship skills so as to effectivelydeal with members and management of the branch.
  4. High degree of accuracy in handling cash and member transactions.
  5. Must have basic reasoning and problem solving skills and must maintain a neat, professional appearance.
  6. Member service oriented in attitude and performance.
  7. The employee must have valid driver’s license and have his or her own personal transportation.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and/or hear. The employee must be able to lift and/or carry cash drawers, bags of coins, boxes of checks, receipt and envelopes up to 30 pounds.  The employee is also required to lift, carry, reach above shoulders, stoop, pull, and bend while stocking teller supplies. The employee must occasionally drive from his or her home office to different branches.   

Facilities Maintenance Specialist

Job Summary

General building and property maintenance to include, but is not necessarily limited to, Keeping lots and property clean from trash. Some landscaping to include pulling of weeds, trimming trees and bushes, spraying beds with weed killer, mulching and leaf cleanup in fall. Other duties include snow duty, shoveling of walks and spreading ice melt. May also include light maintenance such as painting inside and out, cleaning, general carpentry, plumbing, and maintenance of machinery and equipment. The exercise of discretion and independent judgment with respect to matters of significance is crucial.

Essential Functions

  1. Responsible for physical condition, maintenance, repair, custodial care and appearance of credit union buildings, and other facilities. Examples of job responsibilities will include, but are not necessarily limited to general building and property maintenance, painting, plumbing repairs, carpentry work, installation of flooring, cleaning of flooring, pressure washing of parking lot, sidewalk and drive way surfaces, drive way and walk way patch/repairs, maintenance or replacement of lighting fixtures, re-lamping of lighting fixtures, etc.
  2. Where necessary, acts as liaison between credit union and outside maintenance vendors to insure facilities and equipment are properly maintained.
  3. Employee is regularly required to do data entry, and will require some computer skills with a basic understanding of Microsoft Office, Microsoft Outlook, various Terminal Control Software and other related programs.
  4. Job requires warehouse work and general office level bending, lifting, carrying, reaching, stooping and pulling.
  5. Capable of handling weight up to 100 pounds.  
  6. Ability to work indoors and outdoors during extreme weather conditions.
  7. Perform cleaning of all branches.
  8. Moving equipment.
  9. Yard work—mowing, trimming, weeding, landscaping, etc.
  10. Must be able to reach 6½ feet in height and reach low shelves.
  11. Clearing of snow with snow shovel and/or snow blower. Use of ice melt or other salt type chemicals.
  12. Understand and comply with all state and federal regulations and laws. Where applicable, ensure compliance with all governing regulations to include the Bank Secrecy Act requirements. Bank Secrecy Act knowledge will be determined by the employee’s position and responsibility.

Additional Responsibilities

  1. SLCCU generally purchases outside vendor maintenance contracts to insure the condition and timely repair of trade fixtures and office equipment. Other duties may however include general office equipment maintenance, lubrication and or cleaning of assemblies within the scope of what is considered “User Serviceable”.
  2. Complete special projects and miscellaneous assignments or functions as required and/or assigned.
  3. Work schedules will vary. Some circumstances will require early morning, evenings, weekend and/or Holiday hours. Examples include, but are not limited to, ATM maintenance, inclement weather, maintenance projects where it is necessary or desirable to perform work, or have work performed while the facility is unoccupied, and/or emergency circumstances, which may arise.

Each employee of St. Louis Community will be held to and accountable for each of the areas outlined in our “ACT” plan listed below:

Accountable

  • Reliable: ready to work at scheduled times
  • DWYSYWD: do what you say you will do
  • Responsible: perform job duties accurately, on time and within budget; don’t pass the buck when something goes wrong
  • Resourceful: run it like you own it (use CU resources wisely)
  • Avoiding actions that warrant a write-up

Compliant

  • Adhere to all Credit Union policies and procedures
  • Having a strong attention to detail to avoid repeated errors and errors due to blatant negligence.

Teammate

  • Supportive: help your co-workers succeed
  • Cooperative: work together, not in isolation (together, everyone achieves more)
  • Golden Rule: treat others the way you want to be treated
  • Attitude: help create a friendly and positive atmosphere wherever you are
  • Having no negative internal survey reports

Qualifications

  1. High School, trade school graduate or equivalent work experience.
  2. Capable of completing tasks with minimal supervision.
  3. Must have amiable and congenial interpersonal relationship skills.
  4. Must be friendly, enthusiastic, dependable, and detailed oriented.
  5. Must have reliable transportation, valid driver’s license, safe driving record and proof of insurance.
  6. Must be able to handle and lift a minimum of 100lbs and bend down to low shelves and cabinets.

Physical and other Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with special needs to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and or hear. The employee must occasionally lift and/or carry up to 100 pounds.

The employee must occasionally drive from his or her home office to different branches and other locations. A valid driver’s license is required. The employee must have his or her own personal transportation as well as the minimum required insurance coverage mandated by Missouri state law.