Get in touch
By E-mail
Please do not send personal account information via email, as this is not a secure form of communication.
By Phone
To speak to a Member Service Representative:
314-534-7610 or 866-534-7610 Toll Free
To speak to a Member Service Representative:
314-534-7610 or 866-534-7610 Toll Free
In Person
Visit any one of our branches.
Visit any one of our branches.
Report Fraud
314-534-7610
Lost or Stolen Mastercard® Debit Card
During business hours: 314-534-7610
Nights and weekends: 888-241-2510
Visa Credit Card 24-hour Cardmember Service
800-558-3424
800-558-3424
Lost or Stolen VISA® Gift Card
877-283-1860
877-283-1860
BALANCE Financial Fitness Program
888-456-2227
888-456-2227