Get in touch

By E-mail
Please do not send personal account information via email, as this is not a secure form of communication.

By Phone

To speak to a Member Service Representative:
314-534-7610 or 866-534-7610 Toll Free

In Person

Visit any one of our branches.

Report Fraud


Lost or Stolen Mastercard® Debit Card

During business hours: 314-534-7610
Nights and weekends: 888-241-2510

Visa Credit Card 24-hour Cardmember Service


Lost or Stolen VISA® Gift Card


BALANCE Financial Fitness Program