Important Message Regarding the Coronavirus and Your Credit Union

St. Louis Community Credit Union Logo
 

Update Regarding COVID-19 (as of 03/24/2020)

A message from Kirk D. Mills, President & CEO of St. Louis Community
Credit Union (SLCCU).

We understand that you may have concerns around COVID-19 (aka: coronavirus) and how you will handle your banking activities during this time. Your safety, and the safety of our employees and the communities we serve, remains paramount. We are actively using our business contingency plans. Here’s what we’ve done at our branches to help with the situation:

  • To the extent available, all branches have hand-sanitizing gel or wipes to provide you with the opportunity to clean your hands after making a transaction or visiting with someone from the SLCCU team.
  • In addition to enhanced commercial cleaning treatments, members of the SLCCU team are wiping down and working to clean high-traffic areas with greater frequency throughout the day.
  • We are promoting social distancing by encouraging and educating our members on the use of our Online Banking platform and mobile app tools.

We are here for you throughout the year, regardless of external factors that might impact our day-to-day lives. As always, there are a number of ways you can access your accounts to help you manage your finances, using any of the following options:

In-Branch Access - Please Watch for Updates!

We plan on adjusting our in-branch access over the coming days as a precautionary measure and to limit the spread of COVID-19, as per the social distancing guidance from the Centers for Disease Control and Prevention (CDC). Below are the details of our plan: 

Branch

March 25th until further notice

Flower Valley (Florissant)

Location Closed

MET Center (Wellston)

Location Closed

Grace Hill (Water Tower)

Location Closed

LifeWise STL (Downtown)

Location Closed

Benton Park (Gravois Ave.)

Location Closed

Pagedale (Page Ave.)

Location Closed

 

 

Midtown (Forest Park Ave.)

Lobby Closed   Drive-Thrus Open

South City (Gravois Ave.)

Lobby Closed   Drive-Thrus Open

Richmond Heights (Big Bend Blvd.)

Lobby Closed   Drive-Thrus Open

University City (Olive Blvd.)

Lobby Closed   Drive-Thrus Open

Sullivan, MO (South Service Rd West)

Lobby Closed   Drive-Thrus Open

Florissant (Graham Rd.)

Lobby Closed   Drive-Thrus Open

Ferguson (Old Halls Ferry Rd.)

Lobby Closed   Drive-Thrus Open

Gateway (N. Union Blvd.)

Lobby Closed   Drive-Thrus Open

Jennings (West Florissant Ave.)

Lobby Closed   Drive-Thrus Open

Southtown (Chippewa St.)

Lobby Closed   Drive-Thrus Open

St. John (Endicott Ave.)

Lobby Closed   Drive-Thrus Open

 

If you are experiencing financial hardship (example: trouble paying your loan with SLCCU) due to job loss, reduced hours or negatively impacted some other way from COVID-19, please contact us at 314-534-7610 option 2 for assistance. We are here to help you.

We understand that COVID-19 may be causing you concern and assure you that SLCCU is available for your banking needs. We are a strong and stable financial institution, and we sincerely thank you for your patience and understanding as we all work together to overcome this pandemic. If we can help you in any way, please contact us at info@stlouiscommunity.com or call us at 314-534-7610.


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